Signing in and getting account help

Updated

Recover access through your supported sign-in method.

Use your account method

Use the email, verified phone or supported Apple sign-in associated with your account. A Dashboard administrator password is separate from consumer verification-code sign-in. Do not create a replacement account just to bypass an access problem.

Troubleshooting

Check your entered details and connection. For email codes, check spam and any resend delay. If Apple sign-in is involved, confirm you are using the expected Apple account. Never give another person a code or password.

Contact support

Email support@quizy.ca with a description, affected sign-in method and relevant error message. Avoid sending private quiz answers, payment-card information or credentials. Support may need proportionate account verification.